Refund policy
Our T-shirts are custom made to order, printed just for you, in the size and color that you have requested. For this reason, unless the shirt has been received by you defective, we do not honor returns on our shirts. If there is any problem with your shirt, if you have received the wrong size, color, shirt, or if it is defective, please contact support and we will take care of you.
Contact support@wholesomechic.com for information about exchanging your item.
This Refund Policy is subject to change at any time, without notice. Please review the Refund Policy at www.seasonalcollections.co for any changes or updates.
RETURN SHIPPING
If an item has been received in error, please reach out to support.
Unfortunately, at this time, we are unable to offer return labels. Please reach out to support@wholesomechic.com for instructions on correcting the defective or incorrect shirt.
EXCHANGES OF DAMAGED OR DEFECTIVE ITEMS
Items that are delivered to you defective or damaged may be exchanged for the same item only. If your item is delivered defective or damaged, email us at support@wholesomechic.com and we will take care of you.
PARTIAL REFUNDS
The following items may be returned at our discretion for a partial refund:
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
REFUND PROCESSING
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Your bank’s or credit card issuer’s refund processing may impact the timing of your refund.
LATE OR MISSING REFUNDS
If you haven’t received a refund after being notified that a refund would be issued, first check your bank account or credit card again and then contact your bank or credit card issuer. It may take some time before your refund is officially posted by your bank or credit card issuer.
If your bank or credit card issuer has not processed your refund after 30 days, please contact support@wholesomechic.com